To cancel your AT&T Internet service, you typically need to follow these steps:
Contact AT&T Customer Service: Begin by contacting AT&T customer service. You can reach them by phone or online. Look for the customer service number on your AT&T bill or visit the AT&T website for contact information.
Prepare Your Account Information: When you contact AT&T, you’ll need to provide your account information, such as your account number, billing address, and the primary account holder’s name.
Request to Cancel Service: Inform the customer service representative that you wish to cancel your AT&T Internet service. They may ask for a reason for the cancellation.
Follow Cancellation Procedure: The customer service representative will guide you through the cancellation process. They may ask you to confirm your decision and provide any necessary details.
Return Equipment (if applicable): If you’ve rented any equipment from AT&T, such as a modem or router, they may provide instructions on how to return it. Follow their instructions to return the equipment to avoid any additional charges.
Verify Cancellation: After canceling, ask for confirmation of the cancellation. This may be provided in the form of a confirmation number or email. Be sure to keep this confirmation for your records.
It’s important to note that canceling your AT&T Internet service may be subject to early termination fees or other charges, depending on your contract terms. Be sure to review your agreement or contract with AT&T before canceling to understand any potential fees or penalties.
If you encounter any difficulties or have questions about canceling your AT&T Internet service, don’t hesitate to reach out to AT&T customer service for assistance. They should be able to provide you with the necessary support and guidance to cancel your service effectively.