Roku doesn’t directly offer subscription services; instead, it provides a platform for accessing various streaming services, many of which may offer subscriptions. If you’re looking to cancel a subscription to a service you accessed through Roku, such as Netflix, HBO Max, or Hulu, you’ll need to cancel it directly through that service provider. Here’s how you can generally do it:
Visit the Service Provider’s Website: Go to the website of the streaming service for which you want to cancel the subscription.
Sign In to Your Account: Log in using the credentials associated with your account. This will likely be the email address and password you used when you signed up for the service.
Access Your Account Settings: Once logged in, navigate to your account settings or subscription management section. Look for options related to managing subscriptions, billing, or account details.
Locate the Subscription: Find the subscription you want to cancel from the list of active subscriptions. This may be listed as “Manage Subscriptions,” “Billing,” or something similar.
Cancel Subscription: Click on the option to cancel the subscription. Follow the prompts to confirm your decision to cancel.
Confirm Cancellation: The service provider may ask you to confirm your decision to cancel the subscription. Confirm the cancellation to proceed.
Check for Confirmation: After canceling, you should receive confirmation of the cancellation. This may be displayed on-screen or sent to you via email. Be sure to keep this confirmation for your records.
If you signed up for the subscription directly through Roku, you might also be able to manage your subscriptions through your Roku account. Here’s how:
Go to Roku’s Website: Visit the Roku website and sign in to your Roku account.
Access Your Account Settings: Navigate to your account settings or subscription management section.
Manage Subscriptions: Look for options related to managing subscriptions or billing. You should see a list of subscriptions associated with your Roku account.
Cancel Subscription: Find the subscription you want to cancel and click on the option to cancel it. Follow the prompts to confirm your decision.
Confirm Cancellation: Roku may ask you to confirm your decision to cancel the subscription. Confirm the cancellation to proceed.
Check for Confirmation: After canceling, you should receive confirmation of the cancellation. This may be displayed on-screen or sent to you via email.
If you’re unable to cancel the subscription through the service provider’s website or your Roku account, you can also try contacting customer support for assistance. They should be able to help you with canceling your subscription or provide guidance on how to proceed.