To cancel your Xfinity Internet service, you typically need to follow these steps:
Contact Xfinity Customer Service: Begin by contacting Xfinity customer service. You can reach them by phone or online. Look for the customer service number on your Xfinity bill or visit the Xfinity website for contact information.
Prepare Your Account Information: When you contact Xfinity, you’ll need to provide your account information, such as your account number, billing address, and the primary account holder’s name.
Request to Cancel Service: Inform the customer service representative that you wish to cancel your Xfinity Internet service. They may ask for a reason for the cancellation.
Follow Cancellation Procedure: The customer service representative will guide you through the cancellation process. They may ask you to confirm your decision and provide any necessary details.
Return Equipment (if applicable): If you’ve rented any equipment from Xfinity, such as a modem or router, they may provide instructions on how to return it. Follow their instructions to return the equipment to avoid any additional charges.
Verify Cancellation: After canceling, ask for confirmation of the cancellation. This may be provided in the form of a confirmation number or email. Be sure to keep this confirmation for your records.
It’s essential to note that canceling your Xfinity Internet service may be subject to early termination fees or other charges, depending on your contract terms. Be sure to review your agreement or contract with Xfinity before canceling to understand any potential fees or penalties.
If you encounter any difficulties or have questions about canceling your Xfinity Internet service, don’t hesitate to reach out to Xfinity customer service for assistance. They should be able to provide you with the necessary support and guidance to cancel your service effectively.