How to cancel Netflix subscription

How to cancel Netflix subscription in 2024

To cancel your Netflix subscription, you can follow these general steps. However, please note that the exact steps might vary slightly depending on how you’re accessing Netflix (via web browser, mobile app, etc.):

  1. Sign In to Netflix:

    • Open the Netflix app or website and sign in to your account.
  2. Access Account Settings:

    • For website users: Hover over your profile icon in the top right corner, then click on “Account” from the dropdown menu.
    • For mobile app users: Tap on the profile or More icon (usually three horizontal lines or dots), then find and tap “Account” or a similar option. This might redirect you to a web browser to continue.
  3. Membership & Billing:

    • Locate the “Membership & Billing” section or a similar heading.
  4. Cancel Membership:

    • Click or tap on “Cancel Membership” or a similar button. This option should be clearly visible under your subscription details.
  5. Confirmation:

    • Follow the on-screen instructions to confirm your cancellation. Netflix might ask you to provide a reason for cancelling or offer different options. Make sure to complete all steps until you receive confirmation that your subscription has been canceled.
  6. Email Confirmation:

    • After successfully canceling, you should receive an email from Netflix confirming the cancellation of your subscription. Keep this email for your records.

Important Considerations:

  • End of Billing Period: Your access to Netflix will continue until the end of your current billing period.
  • Reactivation: If you decide to come back to Netflix in the future, you can reactivate your account within 10 months to retain your profiles, preferences, and viewing history.
  • Different Billing Methods: If you are billed through a third party (like iTunes, Amazon, or a telecom provider), you may need to cancel directly through that company.

For the most accurate and detailed instructions, including any updates or changes to the process, it’s best to visit the Netflix Help Center – How to cancel Netflix on their website or contact their customer support directly.

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